Data Privacy Protection Policy
This policy sets out most of your rights under the new laws of GDPR. Your information will be held by Eeehive Pty Ltd, trading as TEX.
How your personal information is used by TEX
This notice explains what personal information we collect about you, how we use it, what we share, and how long we keep it. It's designed to inform you about what you share with us, what we do with it, how we handle your marketing preferences, and how we protect your privacy.
Our Privacy Promise
We promise to handle your information according to GDPR standards. Specifically, we will:
Keep your data safe and private
Never sell your data
Never share your data outside of our organization
Give you ways to manage and review your marketing choices at any time
Allow you to retain your profile and data on our platform for as long as you wish
Comply with data deletion requests within 10 business days
How the law protects you
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the relevant reasons that apply to your use of TEX.
Consent
In specific situations, we collect and process your data with your consent. For example, when you allow us to share your profile with other users on the platform.
Contract
In certain situations, we need your personal data to comply with our contractual obligations. For example, we collect your address details to deliver our service to you.
Legal Obligation
If the law requires us to, we may need to collect and process your data. For example, we may pass on details of people involved in fraud or other criminal activity to law enforcement.
Legitimate Interests
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom, or interests.
How we use your personal information
The following tables outline the specific activities for which we process your data and the legal basis for each.
Serving you as a user
Managing our relationship with you
Contract, Legitimate interests, Legal obligation
Developing and carrying out marketing activities to user communication preferences
Legitimate interests, Consent
Account set up and creation
Contract, Legitimate interests, Legal obligation
Matching users with appropriate mentors and opportunities
Contract, Legitimate interests
Business Management and Improvement
Developing new services and products
Legitimate interests
Testing new products and services
Legitimate interests, Consent
Managing vendor and partner relationships
Contract, Legitimate interests
Managing Security and Risk
Detecting and preventing fraud
Legitimate interests, Legal obligation
Managing risk for us and our users
Legitimate interests, Legal obligation
Complying with applicable laws and regulations
Legal obligation, Legitimate interests
Responding to complaints and seeking to resolve them
Legitimate interests, Legal obligation
Types of personal information we hold
TEX collects only the personal information provided by the user while using the app.
Contact
Your name, email address, phone number, and address.
Profile
Information you provide for your platform profile, such as skills, experience, education, and interests.
Behavioral
How you use our platform, including features you interact with, pages you visit, and actions you take.
Technical
Device and browser information, IP address, and other technical data collected when you use our platform.
Communications
Records of communications between you and TEX, including emails, messages, and support requests.
Usage Data
Data about how you use our services, including session activity, search queries, and engagement metrics.
Consents
Records of any permissions, consents, or preferences you have given us.
How long we keep your data
Retention
We retain your personal information for as long as you have an active profile on the platform. If you request deletion of your data, we will comply within 10 business days.
Access & Correction
You can access, review, and correct your personal information at any time through your account settings. You may also request a copy of your data or ask questions by emailing us at info@tex.inc.
Data Transfers
TEX does not transfer personal data outside of our organization. Your data stays with us and is never sold or shared with third parties.
You are in control
You have the right to control your personal data. This includes the right to object to processing, request deletion, and withdraw consent at any time.
Please note that withdrawing consent may restrict our ability to provide certain services to you. We will always inform you of any impact before processing your request.
If you have any questions about this policy or are dissatisfied with how we handle your data, please contact us at info@tex.inc.
This policy may be updated from time to time. Any changes will be posted on this page.
Last updated: July 2024